Delete your account

You can delete your account for the MakeMyQR Android app and the MakeMyQROnline website at any time. They share one account, so deleting it covers both. It takes effect immediately and can't be undone.

In the MakeMyQR app

  1. Open the app and go to the More tab.
  2. Tap Profile (called Account in some versions) and sign in if asked.
  3. Tap Delete account, then confirm.

On the website

  1. Sign in with the same Google account.
  2. Open your account page from the dashboard.
  3. Choose Delete my account, then confirm.

What is removed

  • Your name, email address, profile photo address and language.
  • Your Google sign-in link, sign-in history and app sign-ins.
  • Your dynamic QR codes: they disappear from your account, their short links stop working and are never reused.

What is kept

  • A record that the account existed and was deleted, without your name or email address. There is no fixed end date for this.
  • Deleted dynamic codes (short link, destination, change history and scan count), marked as deleted, so a short link can't be reused and abuse reports can still be reviewed. There is no fixed end date for this.
  • Uploaded PDFs, until they expire 30 days after upload.
  • Messages you sent to support, until you ask us to remove them.
  • Server security logs kept by our hosting provider, for a limited period.

What keeps working

Static QR codes you already made keep working, because they don't depend on our servers. Codes saved in the app's My QR codes list stay on your phone until you delete them there or uninstall the app.

Can't sign in?

Email us at support@makemyqronline.com.

Write from the email address on your account and ask us to delete it, or use the support form and choose "My account or data".